Frequently Asked Questions
Answers to the most common questions about renting a car from our fleet
What documents do I need to rent a car?
To rent a car you'll need a valid driver's license (at least 2 years of experience) and a passport or another form of ID. Foreign citizens will also need an international passport.
What is the minimum age to rent a car?
The minimum age to rent a car is 21. For premium and high-power vehicles, the minimum age may be 23–25.
Does the rental price include CASCO and OSAGO insurance?
Yes, every car in our fleet is insured under CASCO and OSAGO. Insurance is included in the rental price with no extra charge, so you won't have to worry about additional costs in case of an accident.
How does the security deposit work?
When the contract is signed, a security deposit is held on your bank card — the amount depends on the car's class. The deposit is fully refunded after the rental ends if the car is returned undamaged and with a full tank.
Can I rent a car with a driver?
Yes, we offer a personal driver service. A professional driver will take you anywhere in the city or beyond. The service is billed separately from the car rental cost.
Do you offer car delivery?
Yes, we can deliver the car to an address within Tashkent — the airport, a hotel, or an office. Delivery outside the city is arranged individually and may involve an extra fee.
Can I drive outside of Tashkent?
Yes, most cars can be taken outside Tashkent and Uzbekistan as long as the route is agreed in advance. Traveling to certain countries may require additional paperwork.
What should I do in case of a car accident?
Immediately report the accident to the traffic police and contact our support line at the number listed in your contract. Don't move the car until the officers arrive and the report is filed — this is required to process the insurance claim.
How do I extend my rental period?
To extend your rental, contact us by phone or Telegram a few hours before your current period ends. Extensions are subject to car availability and confirmed by a manager.
What payment methods do you accept?
We accept cash, Visa/Mastercard/UzCard bank cards, and bank transfer for corporate clients.
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